Privacy Policy – How 98 PKR Protects Your Personal Data

1. Introduction

This Privacy Policy explains how 98 PKR ("we", "us", "the platform") collects, processes, stores and protects the personal information of users who register and use the 98 PKR website and related betting and casino services. It applies to all players, registered account holders and visitors to the 98 PKR platform, regardless of where in Pakistan they are located or which device they use to access our services.

98 PKR is committed to handling your personal data responsibly and transparently. We understand that Pakistani players want to know exactly what happens to their information when they sign up — what's collected, where it goes, who can see it and how long it's kept. This policy answers all of those questions clearly. If anything is still unclear after reading it, our support team is available around the clock to help.

By registering an account on 98 PKR, depositing funds or placing any bet or wager on our platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the data processing activities described herein. If you do not consent, you should not create an account or use 98 PKR services.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which form part of your agreement with 98 PKR.

2. Data We Collect

98 PKR collects personal data in two broad categories: information you provide directly to us and information collected automatically through your use of the platform. Here is a clear breakdown of what falls into each category:

Information you provide directly:

• Full legal name as it appears on your official identification
• Date of birth (required for age verification — all players must be 18+)
• Pakistani mobile number used for account registration and OTP verification
• Email address, where provided
• Payment account details — Easypaisa number, JazzCash number, NayaPay or SadaPay identifier, bank account or IBAN for IBFT, or card details for Visa/Mastercard transactions
• Identity documents provided during verification (CNIC, passport or other official ID)
• Source of funds documentation where requested in compliance with anti-money laundering procedures
• Communications you send to 98 PKR via live chat, email or other support channels

Information collected automatically:

• Device type, operating system and browser version
• IP address and approximate geographic location
• Session duration, pages visited and features used within the 98 PKR platform
• Betting history, game history, deposit and withdrawal records
• Login timestamps and frequency of access
• Technical error logs where relevant to platform performance

3. How We Collect Your Data

98 PKR collects data through several distinct channels depending on what you do on the platform:

• Registration form: You provide identity, contact and payment data directly when you create your 98 PKR account.
• Verification process: If requested, you upload or share identity documents. These may be reviewed by our compliance team or an authorised third-party verification provider.
• Transactions: Each deposit or withdrawal generates a transaction record. Payment provider APIs confirm the transaction and return limited confirmation data to 98 PKR.
• Live chat and support: When you contact 98 PKR support, the conversation is recorded for quality assurance and to assist with resolving future queries.
• Cookies and tracking technologies: Your browser automatically shares certain technical data with our servers when you visit 98 PKR. This is explained in full in Section 7.
• Third-party providers: Payment processors and game studios may share limited data with 98 PKR as part of the process of providing their services within our platform.

4. How We Use Your Data

98 PKR uses your personal data for specific, clearly defined purposes. We do not use your data for any purpose not described here, and we do not infer or build marketing profiles based on your gambling activity to sell to third parties.

• Account operation: To create, manage and maintain your 98 PKR account, authenticate your logins and ensure only you can access your account.
• Payment processing: To process your PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and card payments.
• Age and identity verification: To confirm you are at least 18 years old and that the personal information you provided is accurate.
• Fraud prevention and security: To detect and prevent unauthorised account access, duplicate account creation, bonus abuse and any activity that may compromise platform integrity or another player's experience.
• Anti-money laundering (AML) compliance: To monitor transaction patterns and fulfil our obligations under applicable financial crime prevention requirements.
• Customer support: To respond to your queries, resolve disputes and improve the quality of our support based on previous interactions.
• Responsible gaming: To identify patterns that may indicate problematic gambling behaviour and to apply responsible gaming tools requested by you.
• Platform improvement: To understand how players use 98 PKR and to improve game performance, page load speed, navigation and overall usability.
• Service communications: To send you account-related communications such as deposit confirmations, withdrawal notifications, verification requests and security alerts.
• Promotional communications: Where you have opted in, to inform you about relevant 98 PKR promotions and offers. You may opt out of marketing communications at any time.

5. Sharing Your Data

98 PKR does not sell your personal data. Period. We share your data with third parties only in the limited circumstances described below, and in each case only the minimum data necessary for the specific purpose is shared:

• Payment processors: When you deposit or withdraw, your payment details are shared with the relevant provider (Easypaisa, JazzCash, NayaPay, SadaPay, your bank or card network) solely to process that transaction. These providers have their own privacy policies and data handling obligations.
• Game studios and live dealer providers: When you play a game powered by a third-party studio (such as Evolution Gaming, Pragmatic Play or Spribe), limited session data is shared with that studio to facilitate the game. No more than necessary for fair game operation is shared.
• Identity verification services: Where a third-party KYC (Know Your Customer) provider is used to verify identity documents, your identity data is shared with that provider under strict data processing agreements.
• Legal and regulatory obligations: 98 PKR may disclose personal data to competent authorities where required by law, court order or regulatory direction. We will notify you where legally permitted to do so.
• Business transfers: In the unlikely event of a merger, acquisition or sale of assets involving 98 PKR, personal data may be transferred to the acquiring entity. You would be notified of any such change and the new entity's privacy policy would apply going forward.

6. Payment Data & PKR Transactions

All financial transactions on 98 PKR are conducted in Pakistani Rupees (PKR). When you deposit or withdraw using Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or a Visa/Mastercard card, limited payment data must be shared with the relevant payment provider to execute the transfer.

98 PKR does not store full card numbers, CVV codes or full bank account details on its own servers. Payment processing is handled by PCI-DSS compliant payment infrastructure. What 98 PKR retains is a transaction reference, the amount in PKR, the method used and the timestamp — sufficient to maintain your account balance accurately and to resolve any transaction disputes.

Your Easypaisa or JazzCash mobile number is stored in your 98 PKR account profile for the purpose of processing withdrawals. This number is visible only to you (in your account settings) and to authorised 98 PKR financial operations staff when processing your withdrawal requests. It is never shared for marketing purposes.

In compliance with anti-money laundering obligations, 98 PKR monitors deposit and withdrawal patterns. Where unusual activity is detected, we may request source-of-funds documentation. This is a regulatory requirement and is not a reflection on individual players. Your cooperation protects the integrity of the platform for all 98 PKR members.

7. Cookies & Tracking Technologies

98 PKR uses cookies and similar technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored in your browser when you visit a website. It does not contain executable code and cannot access other files on your device.

The types of cookies 98 PKR uses are:

• Essential cookies: Required for the platform to function. These maintain your login session, remember your language preference and ensure secure form submissions. The site cannot operate without these and they cannot be disabled.
• Functional cookies: Remember your preferences (such as game lobby display settings) to improve your experience on return visits to 98 PKR.
• Analytics cookies: Collect aggregated, anonymised data about how players use 98 PKR — which pages are most visited, how long sessions last and where navigation issues occur. This data helps us improve the platform. No personal identity is attached to analytics data.
• Security cookies: Help detect and prevent fraudulent activity, including bot logins and suspicious session patterns.

98 PKR does not use third-party advertising cookies or allow advertising networks to place tracking cookies on our platform. You will not be retargeted with 98 PKR advertising across other websites based on your activity on our platform.

You can manage cookies through your browser settings. Disabling essential cookies will prevent you from logging in and using most features of 98 PKR. Disabling analytics or functional cookies will not prevent you from using the core platform.

8. Data Security

Protecting the personal and financial data of 98 PKR players is a technical and operational priority, not an afterthought. The security measures we have in place include:

• 256-bit SSL/TLS encryption on all data transmission between your device and 98 PKR servers, including during login, deposit, withdrawal and all API calls to game providers.
• Encrypted data storage — sensitive personal data fields are encrypted at rest in our databases using industry-standard encryption algorithms.
• Access controls — your account data is accessible only to authorised 98 PKR staff with a legitimate operational need. Access logs are maintained and reviewed.
• Two-factor authentication — OTP verification is used for account login and withdrawal requests to prevent unauthorised access even if your password is compromised.
• Fraud detection systems — automated monitoring identifies unusual login patterns, suspicious transaction behaviour and potential account takeover attempts in real time.
• Regular security reviews — 98 PKR conducts periodic security assessments of its platform infrastructure to identify and address vulnerabilities proactively.

Despite our best efforts, no internet transmission is 100% secure. You also play an important role in account security: use a strong unique password for your 98 PKR account, never share your login credentials with anyone, and contact us immediately if you suspect your account has been compromised.

9. Data Retention

98 PKR retains personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable legal and financial regulations. The general retention principles are:

• Active accounts: Personal and transactional data is retained for the lifetime of your account plus a period of up to seven years following account closure, as required for financial record-keeping and anti-money laundering compliance.
• Closed accounts: Following voluntary account closure, core account and transaction data is retained for the legally required period before being securely deleted or fully anonymised.
• Self-excluded accounts: Where a player has self-excluded, 98 PKR retains sufficient data to enforce the self-exclusion and prevent re-registration during the exclusion period.
• Support communications: Live chat and email correspondence is retained for up to two years from the date of the conversation, unless the matter relates to an open or unresolved dispute.
• Analytics data: Aggregated, anonymised analytics data may be retained indefinitely as it cannot be used to identify any individual.

When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual 98 PKR account or player.

10. Your Data Rights

As a 98 PKR player, you have specific rights over your personal data. These rights can be exercised by contacting our support team at support@98pkr.run. Here is what you are entitled to:

11. Minors & Age Policy

98 PKR is strictly for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account, deposit funds or participate in any betting or casino activity on 98 PKR.

During registration, all players are required to confirm that they are at least 18 years old. 98 PKR may request proof of age at any point during the account lifecycle. Where an account is found to belong to a minor, it will be closed immediately, all funds will be held pending return to the depositing payment source and the matter will be treated seriously.

If you are a parent or guardian and believe a minor may have registered an account on 98 PKR using your payment details or device, contact us immediately at support@98pkr.run. We treat these cases as a priority and will act swiftly.

12. Policy Updates

98 PKR may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform services. When material changes are made, we will notify registered account holders via the mobile number or email on file, and/or display a prominent notice on the platform.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this policy periodically so that you remain informed about how 98 PKR handles your personal data. Your continued use of the platform after an updated policy is published constitutes your acceptance of those changes.

If you disagree with any changes made to this Privacy Policy, you may close your account and request withdrawal of your balance in accordance with the withdrawal terms in our Terms and Conditions.

13. Contact & Data Requests

For any questions about this Privacy Policy, the data 98 PKR holds about you, or to submit a formal data rights request, please get in touch with our support team:

• Email: support@98pkr.run
• Live Chat: Available within your logged-in 98 PKR account, 24/7
• Response Time: Data rights requests are acknowledged within 48 hours and completed within 30 days

When submitting a data rights request, please include your registered mobile number and full name so we can verify your identity before processing the request. For your security, we cannot process data requests without identity verification — this is to ensure nobody else can request or delete your data on your behalf without your knowledge.

If you are not satisfied with how 98 PKR has handled a privacy concern after raising it directly with us, you may seek further recourse through available dispute resolution channels applicable in your jurisdiction.